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SpinCrypto Casino FAQ

Practical answers about games, bonuses, loyalty, payments, KYC and responsible gambling. Legal documents prevail where a short answer leaves out detail.

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SpinCrypto casino questions and answers

Open a question to read the answer. For account-specific issues, contact our 24/7 live support.

What is SpinCrypto?

SpinCrypto is an online casino built around cryptocurrency payments. Register an account to play our games, claim bonuses, climb loyalty levels and withdraw your winnings in crypto. See the games page.

Can I try SpinCrypto games for free?

Yes. Every game on this page is available in demo mode with virtual credits. Demo availability can vary by region or device, and demo results do not predict real-money results. See the Payments page.

Which cryptocurrencies does SpinCrypto support?

We support 13 crypto assets across 22 token and network routes, including BTC, ETH, USDT, USDC, SOL, XRP, LTC, TRX, DOGE, BNB, GRAM, POL and ARB. Always confirm the current list in the cashier before transferring funds.

How does the Welcome Bonus work?

The package covers the first three qualifying deposits: 100%, 75% and 50%, each up to $500. Each bonus is non-sticky and carries x30 wagering on the bonus amount, subject to the Bonus Policy. See the Welcome Bonus page.

What does non-sticky bonus mean?

Real funds and bonus funds are tracked separately. Bets use available real funds first, and real funds are not locked by the bonus. Withdrawing before wagering is complete cancels the active bonus and its related bonus winnings.

How long do I have to wager a Welcome Bonus?

Each activated Welcome Bonus has a 30-day wagering window. The initial package must be activated with a qualifying first deposit within seven days of registration.

Can SpinCrypto request KYC?

Yes. SpinCrypto may request identity, age, address, payment method, wallet ownership, source-of-funds or other verification when required by law, licensing obligations, transaction checks or a risk assessment. See the Privacy Policy.

How do Loyalty Levels work?

Levels are based on accumulated lifetime real-money wager. Bonus-money turnover does not count. Levels upgrade automatically at the published thresholds and do not decrease under our Bonus Policy. See the Loyalty Program.

How is Instant Rakeback calculated?

Instant Rakeback equals eligible real-money turnover multiplied by the theoretical house edge and the rate for the current Loyalty Level. It is not a flat percentage of the bet or deposit. See the Rakeback page.

How is the Weekly Reload Bonus paid?

The weekly amount is calculated from real-money play, divided into seven equal parts and credited in daily payments over the following seven days. These daily payments carry no wagering requirement. See the Reload Bonus page.

How do deposits and withdrawals work?

Choose the asset and exact network in the cashier, then send from a wallet you own or control. Withdrawals may follow a closed-loop route and can be delayed by blockchain congestion, security checks or verification. See the Terms and Conditions.

What happens if I use the wrong network?

Crypto transfers are generally irreversible. Sending an asset over a network not shown for the selected cashier address can result in loss of funds, so the wallet network and cashier network must match exactly.

What responsible gambling tools are available?

We offer deposit limits, Cooling-Off and Self-Exclusion. Players can also review their activity, contact support and use independent blocking or counselling services. See the Responsible Gambling page.

Where can I read the complete rules?

The Terms and Conditions, Bonus Policy, Privacy Policy and Responsible Gambling pages contain the binding rules. Where promotional copy differs, the legal documents prevail. See the Bonus Policy.

Need help?

For help with an account or transaction, contact our 24/7 live support with your account details ready.

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